Resume

Experience

Operations Manager

Genevieve Nisly Photography, 2015 - 2016

  • Overhauled business systems, optimizing internal efficiency and customer experience
  • Implemented studio management system Táve, submitting regular bug reports, feature requests, and troubleshooting with the development team
  • Created comprehensive email template and studio management automation libraries
  • Designed workflows for task management and delegation
  • Designed client questionnaires for critical data collection
  • Organized local image and design asset storage
  • Prototyped front page and blog layouts for website redesign
  • Submitted regular bug reports to developer
  • Served as the primary point of contact for all current, past, and future clients
  • Managed studio calendars, scheduling all meetings and events
  • Was responsible for contracting, invoicing, and income logging
  • Designed wedding photo albums, and guided clients through the revision process
  • Was responsible for product ordering, receiving, packaging, and shipping
  • Photographed a limited number of weddings, working directly with each client from initial sale, to event planning, and through the final sale and art delivery

Owner, Photographer

Inlux Photo, 2006 - 2014

  • Built and operated all aspects of a successful wedding photography business that served over 250 couples over 8 years, delivering hundreds of thousands of images

BS, Telecommunications

Ohio University, 1998 - 2003

  • Audio Production Major
  • Music and Film Corollaries

Skills & Tech

  • macOS, Windows, iOS, Android, iCloud, Google Apps, Slack
  • ShootQ, Táve, Smugmug, Zenfolio, Pixieset, Quickbooks
  • Textmate, Coda, Sublime Text, Atom
  • Expression Engine, Wordpress, Craft CMS
  • HTML, CSS, Javascript, SASS, Bootstrap, jQuery
  • Lighting Design, Photography, Color Management, Print Prep
  • Canon Cameras and Lenses, Lightroom, Photoshop, SmartAlbums
  • Illustrator, Sketch, Indesign
  • Music Composition, Audio Recording and Mixing
  • Pro Tools, Ableton Live, Logic Pro X, Final Cut Pro X